ATTITUDE AT WORK

As they say, ‘it’s all in your mind’. Thus, having the right attitude can help you scale the success ladder.

Broadly speaking, there are four kinds of employees:
(1) The over enthusiastic ones, who think they can bring about a revolution overnight.
(2) Those who look at the corporate structure as a doomed entity with no redemption whatsoever.
(3) The ‘I-don’t-care’ kinds and finally.
(4) Those who perceive every situation objectively and are constructive in their actions.

Unfortunately, no matter how efficient you are, if you don’t have the right approach towards the job, the results will be evident. Each employee has his/her stance about several aspects of their career and job in particular. Thus, the key to success begins with the realisation that everything is a matter of attitude, and thus, having the right attitude can work wonders for your career.

THE RIGHT ATTITUDE

“Adopting an extreme approach all the time is unacceptable,”states Supriya Parikh, who works as an In House counsellor with a leading KPO, “Irrespective of whether your bend is positive or negative, it’s important to strike the balance. For example, some people make tall claims of what they can do, but their achievement is null. On the other hand, there are others who accept every situation the way it is. If you look at it objectively, neither of the two is actually productive.”

Employees with the right kind of attitude can help take the company to the next level. “However, by ‘right attitude’ we do not imply ‘positivity’ alone. It’s fair on the part of the employee to feel let down or unhappy about a particular instance or situation. But venting that anger or disappointment in the most appropriate manner, or more importantly, in a ‘productive’ manner is what matters.”

MENTOR MATTER

The attitude of an employee is one of the key attributes that is evaluated during the recruitment process. “When it comes to recruitment, the attitude of an employee and his/her belief in oneself has as much to do as his/her core abilities and skill sets,” explains HR executive Kanchan Shah, “For example, very often we have candidates who think they are in control of technically every situation. Their confidence levels appear to be at its peak. Self confidence is important, but over confidence can be a disaster as such candidates are difficult to mould. They come with a mindset and stick to it.”

Elaborating on this, Parikh, feels, “The learning curve is limited in such cases, and ego clashes are quite common, thus stimulating negativity among the team members.” So how do you strike the balance?

Start Positive: To begin with, start with a positive attitude towards your job and your colleagues/supervisor. Be open to ideas, and ready to expect as well as accept change in its varied forms.

Opinion matters: It’s best to form your own opinion/s about people/situations rather than following the herd mentality; but before you do so remember to assess the situation objectively.

Be constructive: As Kalpesh Thakkar, who works as a Manager, HR (Initiatives for employee welfare) with a BPO, explains, “Constructive feedback is always a boon. Therefore for any problems you may be facing, it’s best to approach the concerned people and get it sorted rather than cribbing over it. Unlike popular belief, the job of the HR team is not just to support the requirements of the management. Happy employees are an asset to the company, and therefore, one of their key roles of HR is to ensure that employees are satisfied and their grievances are addressed appropriately.”

Resist negativity: No matter how much you want to shun it, you cannot escape negativity. It’s all around you. Therefore, it’s important to resist it for your own benefit. For example, when you hear something negative from a colleague or friend, understand that you may be getting only one aspect of the whole situation. The other side of the bread could also be buttered. Therefore, be your own judge.

Break free: Humour and enthusiasm are two key elements that can always keep energy levels high. Try to find humour even in hostile situations. It’s not all that difficult; there is humour in every situation. However, whether you identify it or not defines the kind of person you are. Sometimes you may have to dig deeper, but it’s worth the effort for it keeps you going.

Takaki - Effective Presentation & Public Speaking Training

A student from JAPAN came to MUMBAI to learn English Speaking & he joined BM English Speaking. He wanted to improve Listening and Speaking skills in English. After completion of the course he is now able to frame sentences with correct grammar and now able to speak in front of anyone without hesitation.

Interview Questions & Answers

One of our student attended interview lectures taken by our Founder & CEO Mr Piyush Bhatia. He asked the following questions after the Interview Training.

What kind of salary do you need?
Looking at the experience I have, I am looking for a salary of Rs xx lac's (per annum).

What is your philosophy towards work?
I believe in being professional at my work and focusing my efforts on increasing my contribution to the profits of the company. The more I do that the more I grow.

Explain how you would be an asset to this organization.
My expertise in this field, dedication and passion will help the company / department grow. I have plans for training my colleagues and building a strong and reliable team that will produce extraordinary results.

Tell me about your dream job.
Working in your company has been a very long dream. Ideally, I would like to work in an environment which encourages one to take on challenges, make mistakes, learn from them. Also I encourage the same to my team members. I know it is not possible to find a department without issues and I know these issues themselves are an opportunity to grow.

Developing the Right Attitude

Common Traits of Successful People

If we study the lives of successful people we will observe that irrespective of their careers every successful individual carries one common trait.
It is interesting to note that all of them have a positive attitude!

Planning Your Career

We all want to accomplish something or the other in life.. But are we specific when we talk of our goals? It may be any profession that you have chosen for yourself but what’s important is that you clearly define your goals. In fact you should not only be specific about your goals and destination but also about the period of time in which you see yourself accomplishing it. Writing your goals on paper is a good way to begin.It’s a commitment you are making towards turning your dreams into reality.. Remember that life is not a fairytale! A goal not written on paper is merely a wish.And we are not talking of wishful thinking. Writing your goals validates that you believe your goals are attainable.Your faith is very important for your success and is the key to a positive attitude. You’ll be surprised to know that the vast majority of people do not write down their goals. You can proudly pat your back after writing your goals out on paper.You’ll stand out from the rest of the crowd!

If you are still unsure about it then consider this. Have you seen anyone constructing a building without sketching and confirming plans for construction. The answer is no. Then why not put down our career plans on paper in a complete form. Once you do that, then you are already half way towards achieving them. Next comes perspiration and persistence.

The fact is that many people live life without any purpose. They spend a major part of their life wandering around looking for a purpose, a way to live, a dream, a goal to pursue. Such people are seldom successful. This leads to bad attitudes. When they don’t get the desired results, they start cribbing and growing resentful. They often sulk and blame other people around them or may be even blame society for their failure. They live a life of a victim. They also blame their luck for not supporting them.

A wise man knows that the secret of being successful is in being aware of the direction in which we are traveling. Such a man also knows that the road to achieve your goal might have hurdles on the way.

Let’s talk about luck: It is likely for people to consider a certain group of people lucky because they don’t have to try hard and yet have everything. They sure are lucky, aren’t they? Certainly. However according to me luck is a blend of opportunity and preparation. Opportunity knocks at our door every passing day. We need to be prepared to recognize and grab those opportunities. If we know our goal very well right from the beginning, then we can prepare ourselves from the outset and make full use of the opportune moments.

In case you are not aware yet about what you want out of life, Let me tell you that you are among the 98% of all population. One way to know what you really want, is by doing this exercise. Imagine you have just won a cash prize of 50 million dollars. Keep your eyes closed and see yourself doing all the things that you want to for the next few years. It is possible that very soon after doing many activities like traveling around the world, buying luxurious homes, leading a lavish lifestyle, a stage will come when you would want to do something with your everyday life. After leading a life of luxury and having done all that you wanted to do a point will come when, you would ask yourself ‘What next?’ Listen to the answer carefully. It needs immediate attention. Start working towards it right away. Your answer may not match what you are currently doing for a living, but identifying it can be your starting point!